Privacy Policy

Introduction

Welcome to WIN11, the flagship brand of JD Enterprises. We are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you access or use our platform, including participating in contests and other services we offer.

Yes, playing Win11 is completely legal! It is classified as a game of “skill,” which is legally distinct from games of “chance” under Indian law. Games that primarily rely on a player’s skill are fully permitted.

Win11 ensures that all its games are carefully structured, and the eligibility of prize winners is strictly monitored to comply with the prevailing legal regulations in India.
However, if you are accessing the platform from Andhra Pradesh, Assam, Telangana, Sikkim, Nagaland, or Tamil Nadu, please note that the legal stance on skill-based games involving entry fees for cash prizes remains unclear. As a result, cash contests on Win11 are not available in these states.

By accessing or using our platform, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you may choose to discontinue using our services.

We may update this Privacy Policy periodically to reflect legal and operational changes. Any modifications will be posted on this page, and we encourage you to review this policy regularly to stay informed about how we handle your personal data.

1. Information We Collect

We collect and process user information in the following ways:

1.1 Information You Provide

When you register for an account or use certain features of our platform, you may be required to provide personal details, including but not limited to:

Basic Information: Name, username, email address, mobile number, date of birth, gender, and state of residence.
Identity Verification: Government-issued ID (Aadhaar) to comply with legal requirements and prevent fraudulent activities.
Payment Details: Bank account information, UPI ID, and other payment-related data to process withdrawals and deposits.
Profile and Preferences: Your preferred language, communication preferences, and social media connections if you link accounts.

1.2 Information Collected Automatically

When you use our platform, we collect certain data automatically, including:

Device and Technical Data: Device type, operating system, browser type, IP address, and network information.
Usage Data: Actions you take on the platform, such as login activity, page visits, features used, and interactions with content.
Location Information: With your permission, we may collect your geolocation data for compliance and security purposes.
Cookies & Tracking Technologies: We use cookies and similar tracking tools to enhance user experience and gather analytics.

1.3 Information from Third-Party Sources

We may collect additional information from third-party sources, including:

Social Media Integrations: If you choose to sign in via Google, Facebook, or other platforms, we may access your basic profile details.
Affiliates and Business Partners: Data shared by our affiliated platforms for promotional and service enhancement purposes.

By providing your personal information, you consent to its collection, processing, and use as per this Privacy Policy.

2. How We Use Your Information

We use the collected information to:

Provide and Improve Services: To facilitate contests, process payments, and enhance platform functionality.
Personalize User Experience: To recommend contests, promotions, and features based on your activity and preferences.
Verify Identity & Prevent Fraud: To ensure security, comply with regulatory requirements, and prevent unauthorized access.
Enhance Customer Support: To assist with account-related queries and provide timely resolutions.
Send Marketing & Promotional Updates: To inform users about offers, new features, and relevant content.
Conduct Research & Analytics: To analyze user behavior and improve our services accordingly.

Users may opt out of marketing communications at any time by adjusting their preferences in account settings.

3. Information Sharing & Disclosure

We respect user privacy and only share information under the following conditions:

3.1 With Affiliates and Partners

We may share anonymized or aggregated data with business partners and advertisers to improve our services and user experience.

3.2 With Third-Party Service Providers

We collaborate with external vendors for services such as:

Data storage and cloud services.
Payment processing and fraud prevention.
Customer support and analytics tools.

These vendors are contractually obligated to protect user data and use it solely for the intended purposes.

3.3 Legal Compliance & Security Measures

We may disclose personal data if required by law or to protect our platform’s integrity, including:

Responding to court orders or regulatory inquiries.
Investigating fraudulent activities, hacking attempts, or violations of our Terms of Service.
Ensuring user safety and preventing harm.

3.4 Business Transfers

In case of a merger, acquisition, or sale of assets, user data may be transferred to the new entity, ensuring continued privacy protection.

4. Cookies & Tracking Technologies

We use cookies and tracking mechanisms to enhance user experience. These include:

Essential Cookies: Required for platform functionality.
Analytical Cookies: Used to track user behavior and improve services.
Advertising Cookies: Helps display relevant ads based on user preferences.

Users can manage cookie preferences through browser settings. However, disabling cookies may impact certain platform features.

5. Data Security Measures

We implement industry-standard security measures to protect user data, including:

Encryption Protocols: Secure data transmission and storage.
Access Controls: Restricted data access is for authorized personnel only.
Regular Security Audits: Routine assessments to identify vulnerabilities.

While we strive for data security, no system is entirely immune to cyber threats. Users are advised to use strong passwords and be cautious of phishing attempts.

6. External Links & Third-Party Platforms

Our platform may contain links to external websites. We are not responsible for their data practices, and users should review their respective privacy policies.

7. Advertising & Communication

We may display third-party advertisements based on user activity. Advertisers may use cookies to track engagement. Users can opt out of personalized ads via account settings.

Users should be cautious of fraudulent communications and report any suspicious emails or messages claiming to be from us.

8. User Rights & Account Management

8.1 Access & Correction

Users can access and modify their personal data through account settings.

8.2 Data Retention

We retain user data as long as necessary for operational and legal compliance.

8.3 Account Deactivation & Deletion

Users may request:

Temporary Deactivation: The account is suspended but can be reactivated.
Permanent Deletion: Account and associated data are removed. Requests are processed within 30 days.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in laws or platform operations. Any revisions will be posted here, and continued use of our platform implies acceptance of the updated policy.

10. Contact Information

For questions or concerns regarding this Privacy Policy, contact us at:

📧 Email: support@win11.cricket
📍 Address:

Win11 Team

JD Enterprises,

Jaipur Rajasthan